Updating current version of Windows OS is necessary since Microsoft regularly giving new features and improvements for their customer in order to keep the OS relevant. Some people might ever experience Windows update keeps searching for hours without any result. This particular stuck event has no single answer to fix. It probably caused by one or more configurations at the same time.
Infinite update loading problem occurs on Windows 7, Windows 8.1, and even Windows 10. I’ve been explorer common error code of Windows Update, such as 0x80073712, 0x800705B4, 0x80004005, 0x8024402F, 0x80070002, 0x80070643, 0x80070003, 0x8024200B, 0x80070422, and 0x80070020. You can ignore those code since the overall problem has a similar solutions.
Here, 5 methods to fix Windows Update keeps searching or stuck in the process. Many of them have been proven works, especially number #4.
Method #1: Restart the Device
Restarting the computer is a basic way to solve a lot of problems. When the Windows device is shutting down, it will save previous configurations and activity, that’s why it taking a bit long in the process. On several cases, Windows update stuck may cause by config files crash with an incoming update and prevent the system to launch the update. After the device has been restarted, try to run the update again.
Method #2: Restart or Change the Network
Network condition has a huge effect when checking new updates, especially for Windows 7 and Windows 8.1. Restarting network (or router) potentially will pave the way. In addition, try to identify the problem of the internet connection by right-clicking on network icon at the Taskbar and select Troubleshoot Problems. Wait until identifying process finished and follow the steps to fix the problem. Finally, run the Windows Update again to ensure whether it was a network problem or some other things.
Many users reported that they successfully run or resume the update after changing the network provider. Perhaps the network thinks that the update is coming from spam or unsafe source. It might be a small error from the provider side, they fail to recognize Microsoft IP address.
Method #3: Install Windows Update Troubleshooter
Windows Update Troubleshooter is a dedicated tool from Microsoft for both Windows 10 Home and Windows 10 Pro solving major issues when running the update. Since it was designed for a specific operating system, Windows 7 and Windows 8.1 user may skip this method. First, download Windows Update Troubleshooter, then run the program and follow the steps are ordered and launch the Windows Update.
At this point, the most Windows 10 Update issues can be solved using this tool. Hence, it’s highly recommended to bookmark this page or save the installation file in case the problem occurs again.
Method #4: Delete Temporary Update Files
Once the update is running in the background, a lot of files downloaded at that time and reliable network is undoubtedly necessary to ensure there are no files corrupted due to the skipped connection. But if this happens, deleting temporary files that already downloaded before might be solving a jammed update progress. See following step-by-step below.
Firstly, you must stop the Windows Update if it was running at this time.
- Open Task Manager
- Go to Services tab
- Find “wuauserv”
- Right-click on it
- Select Stop
Now, delete the temporary update installation files.
- Open File Explorer (Windows Explorer)
- Go to C:\Windows\SoftwareDistribution
- Delete DataStore and Download folder (don’t worry, it’s safe)
- Start Windows Update (wuauserv) via Task Manager
- Finally, check the updates
Method #5: Free Up Disk Space
Another reason why the Windows Update is stuck might because you don’t have enough free space for the storage, especially Local Disk C. Some major updates have gigabytes in size. In order to remove a bunch of unnecessary files, open File Explorer (Windows Explorer), right-click on Local Disk C and select Properties. Then, click Disk Cleanup, wait until the calculating process finished. Now you can select any junk files you want to delete. It will give new space for the update files.
Once the update finished, the system usually asks you to restart the machine to perform an installation. Make sure that you don’t have any near-deadline work to do because it will take so long. Please keep in mind that any errors from Windows Update potentially still coming in the future. Therefore, why not to bookmark this page so you can open it again to solve the problem quickly.