Apparently, Avast has some problems with its user-interface that won’t load correctly after Windows 10 updates. This issue is a result of the incompatibility of antivirus with a new version of Windows 10, although it also happened to Windows 7 and Windows 8. The antivirus showing message: UI Failed to Load, and the virus protection is dead.
Avas has given two options: exit or restart the antivirus. According to the most scenario, restarting the program (also the machine) doesn’t make an effect on this issue.
The users need to modify small configuration on the PC. It sounds like computer engineering, but it actually pretty simple and easy. If you going to solve Avast UI Failed to Load message, read the following instructions.
How to Solve Avast UI Failed to Load
A short guide to solve UI Failed to Load:
- Press Windows+R button simultaneously, type “services.msc” and click OK
- Locate the Remote Desktop Services, right-click on it and select Properties
- On the General tab, change Manual into Automatic, and then click Apply
- Restart the computer and run the Avast Antivirus software
A complete guide to solve UI Failed to Load:
On your keyboard, press Windows+R buttons simultaneously. When the Run window is opened, type “services.msc” and click OK, this step will call Services configuration window to come. You also able to find it through Start Menu and type Services.
Once the Services configuration window appears, locate the Remote Desktop Services, right-click on it, and select Properties. Each config files arranged alphabetically, hence it should be easy to found.
On the General tab, look at the Startup type, choose Automatic, click Apply, and OK to close.
Next, close the Services window and restart the computer.
After the computer turned on again, try to open Avast Antivirus. If you found the display like this, it means the problem was solved and the program is run perfectly.
The same guide can be applied to Windows 8, Windows 7, and Windows Vista. If the problem still occurs, try to re-install the antivirus or make a contact with Avast customer support, they might have a solution for you.